- Lic #292427C NSW plumbing licence — check it any time
- Licensed & Insured Fully licensed and insured — water and gas
- Lifetime Labour Warranty Our workmanship is backed for life
- Quality Workmanship Guaranteed Done properly, or we come back
Good questions, straight answers
Licensing Questions, Answered
Do I need a licensed plumber for emergency repairs?
Yes, by law, for anything touching fixed water or gas plumbing. This crew is fully licensed for both.
Are you licensed for gas work as well as water?
Yes, both trades sit under Lic #292427C.
How long does the Lifetime Labour Warranty last?
For the life of the repair, not a fixed term that quietly expires.
What does the Lifetime Labour Warranty cover?
Should this crew's own workmanship be the cause of a repeat fault, the fix is redone free of charge.
Good questions, straight answers
Response Time Questions
Will a real person answer, or a machine?
A real person, every time, day or night.
Can I track when the plumber is on the way?
You'll get a call ahead of arrival so you're not left guessing.
Are you really open 24 hours?
Yes, genuinely, including weekends and public holidays.
Can you give me an honest timeframe when I call?
Yes, based on how urgent the fault sounds and where you're located.
Good questions, straight answers
Fair, Upfront Pricing Explained
Is GST included in your pricing?
Yes, every figure quoted is the figure you pay, no separate line item added later.
Will I know the price before you start work?
Always. Work only begins once you've said yes to the quote.
Do you ever charge more once you're already on site?
Only if the scope genuinely changes, and never without telling you first.
How do you decide what a fair price is for emergency work?
The same rates apply regardless of the hour; urgency doesn't inflate the number.
Good questions, straight answers
What's Different About Tempe
Does salt air affect hot water units here?
Not particularly, given the distance from open coastline. Age is the bigger factor in this suburb's older units.
Is stormwater flooding common in parts of Tempe?
In the lower streets near the Cooks River, yes, particularly during heavy summer downpours.
Are the commercial strips serviced for emergencies too?
Yes, the Princes Highway strip and surrounding light-industrial sites get the same response as residential streets.
What local factors do you consider before quoting on a job here?
Housing age, proximity to the river, and whether a property sits in a strata or single-title building all shape the assessment.
Let’s get it flowing again
Call Now for Anything Not Covered Here
Whatever's not answered above, (02) 9138 6524 gets you straight through to a real plumber.